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What do internet outages cost your business?

Three ways to prepare for Internet outages

With all of the interconnectivity and data available at our fingertips, it can cost considerable time and money when business operations are disrupted by an internet outage. If the disruption lasts a significant amount of time, it can also cause damage to a company’s reputation, employee morale and customer loyalty.

Businesses of all sizes rely on the internet for their operations and with the rollout of the NBN, their communications. And an outage interrupting the workday is a matter of when, not if. This is why it is important to have a solution to ensure that your operations can keep functioning seamlessly even when there is a internet outage.

Here’s three solutions for you to consider, but remember every Business is different, so we tailor each of these solutions or a combination to suit each Business’ needs and budget. If you are unsure what’s right for us, we offer a no-obligation initial discussion. Just give us a call on 02 8090 4357 or complete your details and we can call you back.

1. Invest in Backup Connections

Relying on separate broadband Internet connections from two different ISPs (Internet Service Providers) is a popular solution to the potential problem of losing your connectivity, and along with it, your access to applications critical to your company’s mission.

Alternate connections can ensure uninterrupted productivity when your primary circuit is out of service. NISS is able to provide inexpensive backup internet connections utilising LTE mobile phone networks and the right equipment.

2. Ensure Constant Uptime with SD-WAN

SD-WAN technology enables multiple heterogeneous internet connections to function as one unified system, enabling you to make the most out of your primary and backup connections both during an outage and when service is steady.

It’s intelligent software monitors and adapts to real-time changes in network conditions to reroute your mission critical traffic to your organisation’s strongest, most reliable connection at any given moment, and aggregates bandwidth to provide you with exceptional speed and reliability when there are no service interruptions.

It’s seamless failover capabilities prevent any disruptions in application sessions, including workflows as sensitive as phone calls. In addition, its built-in application awareness capabilities allow you to fine tune your network, always prioritising the traffic that is the most critical for your business, whether that’s your phone system, call centre, a cloud database, or other applications.

3. Choose a Mobile-Ready Voice Solution

If client calls and reliable communications are the lifeblood of your business, the shortest internet outage can have a massive impact on your phone system, and along with it, your productivity, client relations and revenue.

By choosing a mobile-ready voice solution, businesses can enable greater workplace flexibility allowing workers to work from home or on the road, and help you ensure business continuity even when your desk phones or office is out of service.

A mobile application/soft phone gives your employees access to the same phone extension and features that are available on their desk phones, ensuring uninterrupted telephone service during an outage and when working remotely.

Mobile voice solutions can empower your employees to conduct business from wherever they are, whether that’s the office, from home or on the go.

What’s best for you?

Now you’ve read the  three solutions what’s best for you? If you are unsure what’s right for us, we offer a no-obligation initial discussion. Just give us a call on 02 8090 4357 or complete your details and we can call you back.